ISIC section N
For administrative and support servicesAdministrative and support services
ISIC section N: Administrative and support service activities
Facility, cleaning, security, staffing and call-centre companies running service contracts and scheduled work.
Facility and cleaning servicesSecurity and staffing companiesCall and service centres
Next release This sector's pack (words, templates and standard indicators) is built for the next release. Today's live product uses the general words in each sector; the modules below carry their own labels.
Administrative and support services: words, templates and indicators
Free in every plan. Next release Built and tested on the release branch, not in the live product yet. It reaches the live product with the next release.
The sector's words
The product says these instead of the general words, everywhere in the workspace.
| General word | In administrative and support services |
|---|---|
| Request | Service request |
| Recurring operation | Scheduled service |
| Daily log | Shift report |
Standard indicators, with their codes
This pack's templates bring their own indicators (listed under each template). The product's catalogue of 27 standard indicators from 7 published standards can be used in any sector.
Starter templates
A template brings tasks, milestones, risks and indicators with no figures in them: no amount, no baseline, no target.
Service transition
A service taken over from the client, each handover step signed off.
4 tasks · 2 milestones · 2 risks
- Handover steps signed off steps
Security services contract
Posts staffed to a roster, each unstaffed post kept as a record.
4 tasks · 2 milestones · 2 risks
- Posts staffed as rostered percent of posts
Event delivery
An event planned and held, with each booking and check recorded.
5 tasks · 2 milestones · 2 risks
- Participants attending people
Site types
The places a project works at, each with its own fields. The same five types for each sector; a road section is measured by chainage.
- School
- Health facility
- Water point
- Road section
- Plot
The modules that matter most in administrative and support services
Our suggestion, not a limit: any module can be used in any sector. Each label says what runs in the live product today. Labels checked on 14 October 2026 against the live product (the build of 8 October 2026) and the release branch.
Partly live
Work & Collaboration
Requests and cases, recurring work such as monthly checks, and training events.
Today only training records run, kept by the engine with no screen. Requests and cases and recurring operations are built for the next release.
List price $30 a month
In development
Time & Billing
Timesheets, their approval, and billable time on invoice lines.
List price $30 a month
Partly live
Procurement & Contracts
Procurement plans, tenders to award, contracts, purchase orders and the vendor register.
Procurement plan lines and the contract screen run today. Bids, evaluation and award have no screen yet, and vendors, tenders and purchase orders are not in the live product yet.
List price $50 a month
Partly live
Finance & Books
Invoices, advances, budgets, the ledger and vouchers, and bank statement matching.
Invoices and expenditure run today, and advances in part. The books of account (ledger, vouchers and budgets) are built for the next release.
List price $60 a month
Planned
Field app
Work on a phone without a signal, sent when the phone reconnects.
List price $30 a month
Included in every plan: Core Partly live Projects, activities, approval steps, risks, the audit log and the Project Book run today. Organisation structure, meetings, blockers, stage gates, lessons and the timeline are built for the next release. And the sector pack Next release.
Prices are list prices per workspace, as decided on 2026-10-12. They apply once modules can be added one by one, which comes with the next release; today the product is offered per programme, on quotation (see Pricing). A module that is not in the live product is not sold yet.
A facility company serves twelve client sites
A fictional facility company, Northgate Services, cleans and maintains twelve client sites under monthly contracts.
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Partly live Procurement & Contracts
Each client's service contract sits on the contract screen. Procurement plan lines and the contract screen run today. Bids, evaluation and award have no screen yet, and vendors, tenders and purchase orders are not in the live product yet.
-
Next release Work & Collaboration
Each site's Scheduled service runs as recurring work, and a client's call becomes a Service request with its clock.
-
Partly live Finance & Books
Each month's invoice to each client is recorded and followed until it is paid. Invoices and expenditure run today, and advances in part. The books of account (ledger, vouchers and budgets) are built for the next release.
| Site | Service | State |
|---|---|---|
| Site 03 | Deep clean | Done |
| Site 07 | Lift check | Overdue |
| Site 11 | Window clean | Thursday |
Fictional organisation, places and figures. Each step carries the label of the module it uses. A step labelled Next release, In development or Planned describes the design, not today's product; a step labelled Partly live uses only the part that runs today.
Working in administrative and support services?
Ask for early access to the sector pack and the modules above. We reply within two working days.