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ISIC section J

For information and communication

Information and communication

Software and telecom companies, broadcasters, publishers and digital government teams running releases, tickets and client projects.

Software and telecom companiesDigital government teamsMedia and publishing

Next release This sector's pack (words, templates and standard indicators) is built for the next release. Today's live product uses the general words in each sector; the modules below carry their own labels.

The sector pack

Information and communication: words, templates and indicators

Free in every plan. Next release Built and tested on the release branch, not in the live product yet. It reaches the live product with the next release.

The sector's words

The product says these instead of the general words, everywhere in the workspace.

General wordIn information and communication
BeneficiaryUser
RequestTicket
BlockerImpediment
Recurring operationRelease

Standard indicators, with their codes

This pack's templates bring their own indicators (listed under each template). The product's catalogue of 27 standard indicators from 7 published standards can be used in any sector.

Starter templates

A template brings tasks, milestones, risks and indicators with no figures in them: no amount, no baseline, no target.

System cut-over

Rehearsals, data migration and go-live steps, each with its sign-off recorded.

6 tasks · 2 milestones · 2 risks · form: Cut-over step sign-off

  • Migrated records reconciled percent of records

Connectivity roll-out

Sites connected and tested, each test result recorded.

4 tasks · 2 milestones · 2 risks · form: Site visit

  • Sites connected and passing the link test sites

Software delivery

Releases planned and shipped, each user acceptance recorded.

4 tasks · 2 milestones · 2 risks

  • Releases accepted by users releases

Site types

The places a project works at, each with its own fields. The same five types for each sector; a road section is measured by chainage.

  • School
  • Health facility
  • Water point
  • Road section
  • Plot
Modules

The modules that matter most in information and communication

Our suggestion, not a limit: any module can be used in any sector. Each label says what runs in the live product today. Labels checked on 14 October 2026 against the live product (the build of 8 October 2026) and the release branch.

Partly live

Planning & Schedule

The annual work plan, the activity outline and recorded progress.

Activities run today. The annual work plan is worked out by the engine but has no screen yet; its screen is built for the next release.

List price $40 a month

Partly live

Work & Collaboration

Requests and cases, recurring work such as monthly checks, and training events.

Today only training records run, kept by the engine with no screen. Requests and cases and recurring operations are built for the next release.

List price $30 a month

In development

Time & Billing

Timesheets, their approval, and billable time on invoice lines.

List price $30 a month

Next release

Governance

Change requests, status updates, stakeholders and project closure.

List price $30 a month

Partly live

AI & Platform

The assistant, delay insights and spreadsheet sync.

Delay insights and a spreadsheet sync from one fixed layout run today. The assistant is in the product but cannot answer yet: production is not connected to a language model, so it declines each question and says why.

List price $40 a month

Included in every plan: Core Partly live Projects, activities, approval steps, risks, the audit log and the Project Book run today. Organisation structure, meetings, blockers, stage gates, lessons and the timeline are built for the next release. And the sector pack Next release.

Prices are list prices per workspace, as decided on 2026-10-12. They apply once modules can be added one by one, which comes with the next release; today the product is offered per programme, on quotation (see Pricing). A module that is not in the live product is not sold yet.

Every module for information and communication

Worked example, fictional

A digital team ships a public service online

A fictional digital team in a ministry of Westholm moves a licence application online in three releases.

  1. Partly live Planning & Schedule

    Each release is laid out as activities with their approval steps. Activities run today. The annual work plan is worked out by the engine but has no screen yet; its screen is built for the next release.

  2. Next release Work & Collaboration

    User reports arrive as Tickets with their response clocks, and an obstacle is called an Impediment.

  3. Next release Governance

    A scope change goes through a change request before it enters the next release.

Westholm Licences Online: releasesExample, not real data
ReleaseWhatStep
R1Apply onlineReleased
R2Pay onlineIn testing
R3Track statusNot started
Fictional team and releases. Partly live Planning & Schedule

Fictional organisation, places and figures. Each step carries the label of the module it uses. A step labelled Next release, In development or Planned describes the design, not today's product; a step labelled Partly live uses only the part that runs today.

Working in information and communication?

Ask for early access to the sector pack and the modules above. We reply within two working days.